Terms of Service
Welcome to Buylance ("the Platform," "we," "us"). By creating an account, listing products, or placing an order, you agree to these Terms of Service. Please read them carefully.
1. What Buylance Is
Buylance is a wholesale marketplace connecting independent buyers and sellers. We provide the platform, but individual sellers are responsible for the products they list, their accuracy, quality, and fulfillment. We are not the manufacturer or direct seller of listed products unless explicitly stated.
2. Account Registration
- You must provide accurate, current information when creating a buyer or seller account.
- Sellers are required to verify their identity by submitting a government-issued National ID (front and back). This is used solely for fraud prevention and is not displayed publicly.
- You are responsible for keeping your login credentials confidential and for all activity under your account.
- We reserve the right to suspend or freeze any account that violates these terms, provides false information, or engages in fraudulent activity.
3. Seller Responsibilities
- Sellers must accurately describe products, pricing, minimum order quantities (MOQ), and stock availability.
- Sellers are responsible for fulfilling confirmed orders and coordinating shipping/delivery with buyers.
- Reselling another seller's product is only permitted when that seller has explicitly enabled resale for that listing.
- Sellers must not misrepresent themselves, use another person's identity, or list counterfeit or illegal goods.
4. Payments
Payments on this Platform are processed via cryptocurrency. Because crypto transactions are irreversible, buyers are strongly encouraged to verify order details before sending payment. Admin manually confirms receipt of payment before releasing funds to sellers. Withdrawal requests from sellers require admin approval before funds are sent — this protects both sellers and the Platform from error or fraud.
5. Orders, Quotes & Cancellations
Placing an order or a quote request does not guarantee stock availability or a final price until confirmed by the seller. Buyers may request cancellation before payment is confirmed by contacting the seller or support.
6. Prohibited Activities
- Listing counterfeit, stolen, illegal, or restricted goods.
- Creating multiple accounts to bypass suspension or fraud checks.
- Harassing, threatening, or defrauding other users.
- Attempting to bypass the Platform's payment or verification systems.
7. Limitation of Liability
Buylance acts as an intermediary between buyers and sellers. We do our best to verify sellers but cannot guarantee the quality, safety, or legality of items listed by third-party sellers. Disputes between buyers and sellers should first be resolved directly; admin may assist but is not obligated to issue refunds for third-party seller transactions.
8. Account Termination
We reserve the right to suspend, freeze, or permanently close any account at our discretion, particularly in cases of fraud, abuse, or violation of these Terms.
9. Changes to These Terms
We may update these Terms from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the revised Terms.
10. Contact
For questions about these Terms, please reach out through the Platform's support channels.